How to share a dashboard in salesforce

How to share a dashboard in salesforce: Sharing Salesforce dashboards is essential for fostering collaboration and ensuring that key stakeholders have access to critical insights. In this comprehensive guide, we’ll explore the various methods for sharing dashboards in Salesforce, from simple sharing options to more advanced permissions settings. Whether you’re a Salesforce administrator or a user looking to share insights with your team, this guide will equip you with the knowledge and tools to effectively share dashboards and drive informed decision-making across your organization.

Understanding Dashboard Sharing in Salesforce

1. What is Dashboard Sharing?

Dashboard sharing in Salesforce refers to the process of granting access to dashboards to specific users, groups, or roles within the organization. It allows users to view, interact with, and gain insights from dashboards relevant to their roles and responsibilities.

2. Why Share Dashboards?

Sharing dashboards enables teams to collaborate more effectively, align on key metrics and goals, and make data-driven decisions. By sharing insights with relevant stakeholders, organizations can improve transparency, accountability, and performance across departments.

Methods for Sharing Dashboards in Salesforce

1. Individual Dashboard Sharing:

  • Share dashboards with individual users by granting them access via their Salesforce profiles.
  • Provide view-only access or allow users to edit and customize dashboard components based on their permissions.

2. Dashboard Folder Sharing:

  • Share dashboards with groups of users by placing them in shared dashboard folders.
  • Control access to dashboard folders by specifying permissions for each folder, such as read-only or read/write access.

3. Dashboard Permissions Settings:

  • Set up dashboard permissions at the folder level to control who can view, edit, and manage dashboards within the folder.
  • Use roles, profiles, and permission sets to define access levels and restrictions for different user groups.

4. Sharing Dashboards in Communities:

  • Share dashboards with external users, such as customers or partners, through Salesforce Communities.
  • Customize sharing settings and permissions to ensure that external users only have access to relevant dashboards and data.

Step-by-Step Guide to Sharing a Dashboard

1. Navigate to the Dashboard:

  • Access the dashboard you want to share from the Dashboards tab in Salesforce.

2. Click on “Share”:

  • Click on the “Share” button to access the sharing settings for the dashboard.

3. Choose Sharing Options:

  • Select the users, groups, roles, or public groups you want to share the dashboard with.
  • Specify the access level (view-only or read/write) for each user or group.

4. Save Changes:

  • Save your sharing settings to grant access to the selected users or groups.

Best Practices for Dashboard Sharing

  • Ensure Relevance: Share dashboards only with users who need access to the data for their roles or responsibilities.
  • Regularly Review Permissions: Periodically review and update dashboard sharing settings to reflect changes in team structures and responsibilities.
  • Provide Training: Offer training and support to users to ensure they understand how to interpret and use the shared dashboards effectively.

External Links:

  1. Salesforce Dashboard Sharing Overview
  2. Salesforce Trailhead: Sharing and Visibility Design Considerations

Frequently Asked Questions (FAQs):

Q1: Can I share dashboards with external users in Salesforce?

Yes, you can share dashboards with external users, such as customers or partners, by leveraging Salesforce Communities and customizing sharing settings.

Q2: Can I restrict access to certain dashboard components within a shared dashboard?

Yes, you can control access to individual dashboard components by setting up permissions at the folder level and specifying access levels for each user or group.

Q3: How do I ensure that shared dashboards are up-to-date and accurate?

Ensure that your shared dashboards are based on real-time data by scheduling automatic data refreshes and reviewing dashboard data regularly to identify any discrepancies or inaccuracies.

Q4: Can I track who has accessed a shared dashboard in Salesforce?

Yes, you can track dashboard views and usage metrics using Salesforce’s built-in reporting and analytics features, allowing you to monitor user engagement and identify trends in dashboard usage.


Sharing dashboards in Salesforce is essential for driving collaboration, transparency, and data-driven decision-making across your organization. By following the step-by-step guide and best practices outlined in this comprehensive guide, you’ll be able to effectively share dashboards with relevant stakeholders and empower your teams to leverage data insights for success. Unlock the full potential of Salesforce dashboards and transform your organization’s performance with effective dashboard sharing strategies.