How to install app from app exchange in Salesforce Sandbox?

app exchange in Salesforce Sandbox: Salesforce Sandboxes serve as crucial environments for testing, development, and deployment before changes go live in the production instance. Installing apps from AppExchange into your Salesforce Sandbox can be a game-changer, allowing you to test new functionalities and streamline processes. In this detailed guide, we’ll walk you through the process of installing apps from AppExchange into your Salesforce Sandbox, providing step-by-step instructions, useful tips, and addressing common questions.

Understanding AppExchange and Salesforce Sandboxes:

AppExchange Overview:

Salesforce AppExchange is a marketplace where you can find a plethora of applications, solutions, and consulting services designed to extend the capabilities of Salesforce. Whether you’re looking for productivity tools, industry-specific solutions, or custom applications, AppExchange is the go-to platform.

Salesforce Sandboxes:

Salesforce Sandboxes are copies of your Salesforce organization used for various purposes like development, testing, and training. They provide a safe space to experiment with configurations and customizations without affecting your live data.

Step-by-Step Guide: Installing Apps from AppExchange in Salesforce Sandbox

Step 1: Access Your Sandbox Environment

  1. Log in to your Salesforce Sandbox using your credentials.
  2. Navigate to the App Launcher by clicking on the grid icon in the upper-left corner.

Step 2: Open AppExchange

  1. In the App Launcher, find and select “AppExchange.”
  2. Alternatively, you can open your browser and go to the Salesforce AppExchange.

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Step 3: Browse or Search for the Desired App

  1. Explore the AppExchange marketplace or use the search bar to find the app you want to install.
  2. Click on the app’s listing to access detailed information.

Step 4: Install the App

  1. On the app’s listing page, click the “Get It Now” button.
  2. Follow the prompts to review permissions, select your Salesforce edition, and accept terms and conditions.
  3. Choose whether to install for “All Users” or specific profiles.

Step 5: Monitor Installation Progress

  1. Salesforce will notify you when the installation is complete.
  2. Navigate to Setup and check the “Installed Packages” section to confirm the successful installation.

Useful Tips:

  1. Backup Your Sandbox:
    • Before installing any app, consider backing up your Salesforce Sandbox to avoid data loss in case of unexpected issues during the installation process.
  2. Check Compatibility:
    • Ensure that the app you intend to install is compatible with your Salesforce edition and version.
  3. Review Documentation:
    • Explore the app’s documentation on the AppExchange listing to understand configuration requirements and post-installation steps.

External Resources and FAQs:

External Links:

  1. Salesforce AppExchange: Explore and find the right apps for your Salesforce organization.
  2. Salesforce Trailhead – Introduction to Sandboxes: Learn more about Salesforce Sandboxes on Trailhead.

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Q: Can I install any app from AppExchange in my Salesforce Sandbox?

A: Most apps are designed to work in Sandboxes, but it’s essential to check the app’s compatibility and any specific requirements mentioned in the documentation.

Q: What happens if the installation fails?

A: If the installation fails, review the error messages provided by Salesforce. Common issues include insufficient permissions or conflicts with existing configurations.

Q: Can I uninstall an app from my Salesforce Sandbox?

A: Yes, you can uninstall apps in your Sandbox. Navigate to Setup, go to “Installed Packages,” and click “Uninstall” next to the app you want to remove.

Q: Is there a limit to the number of apps I can install in my Salesforce Sandbox?

A: While there isn’t a strict limit, consider the storage capacity of your Sandbox and potential conflicts between installed apps.

Q: Are there specific considerations for installing apps in a Full or Developer Sandbox?

A: Full and Developer Sandboxes behave similarly in terms of app installation. However, Full Sandboxes mimic production more closely and might be preferred for thorough testing.


In conclusion, installing apps from AppExchange into your Salesforce Sandbox is a pivotal step in enhancing the functionality and efficiency of your Salesforce environment. This process allows you to test and evaluate new applications without impacting your live production data. By following the step-by-step guide outlined in this article, you can seamlessly integrate apps into your Sandbox, enabling a robust testing environment for development and customization.